Return Policy

Return Policy:
Thank you for shopping at Sevyn Stitches Designs.

COVID-19 Return Policy Amendment: For your safety & ours, until further notice returns are no longer being accepted. (Effective May 6, 2020)

Orders placed online cannot be returned in-store.

BEFORE PLACING ANY ORDER: Please feel free to email questions regarding size, fit, style, and more to customerservice@sevynstitches.com; view the photos as well.

OPENING PACKAGES

Please open your packages with care, and do NOT cut open your package with scissors. We will not accept the return of an item that was damaged when opening the package.

We stand behind our goods and services and of course want our customers to be satisfied with their items. Before every package leaves our facility, it is carefully checked by our fulfillment team. If you receive an item that has any damage, you must notify our Customer Service team immediately, so that we can rectify the situation as quickly as possible. Notifications past 3 calendar days after delivery will not be processed as a damaged item.

We do not offer refunds. At this time, we do not carry clothing beyond size 18/20, our clothes are junior plus size cut (cut smaller than women’s sizes or missy sizes). We are currently looking for quality clothing manufacturers and hope to extend our size range in the future. Our clothes are true to size according to our size chart unless otherwise noted in the description. Please do not place the order if your size isn't available, our size chart has already factored in the stretch. If your size isn't available, please do not select a smaller size.